Two promises. Both in writing.
One covers the systems we install. One covers the repairs we make for ProCare members. Both stay in force for as long as your ProCare membership stays active.
We match the manufacturer's registered parts warranty with labor, for as long as your ProCare membership stays active.
The manufacturer covers the part. We cover the labor to replace it, for the same term. We register every system with the manufacturer ourselves, so there is nothing for you to file. Your proposal lists the coverage for the exact equipment you are buying, before you sign.
- An active RJM ProCare membership, with the maintenance it includes performed by RJM.
- Damage from acts of God is not covered.
- Equipment another contractor has worked on is not covered.
- Selling your home? Coverage transfers to the new owner, as long as they keep the ProCare membership going.
Lifetime repair warranty for ProCare members.
Every repair we make on the covered systems in your ProCare agreement is warranted on parts and labor, for as long as your membership stays active. If a repair we made fails, we come back and fix it. No charge for the part, no charge for the labor.
- An active RJM ProCare membership, with the maintenance it includes performed by RJM.
- Damage from acts of God is not covered.
- Equipment another contractor has worked on is not covered.
- Selling your home? Coverage transfers to the new owner, as long as they keep the ProCare membership going.
Bought before October 22, 2026? Your warranty does not change.
If we installed your system before October 22, 2026, you keep the lifetime warranty you bought. Nothing on this page replaces it. Your coverage is the coverage in your signed agreement.
If your membership lapses
The labor coverage on your system and the repair warranty stop. The manufacturer’s parts warranty follows the manufacturer’s own terms.
Making a claim
Call us first. Have your address handy and we pull up your system, your coverage and your service history from there.
(610) 333-7278Common warranty questions
Get a system installed and covered the right way
Registered for you. Labor matched to the manufacturer's parts warranty.
Coverage you can read in one sentence.
Performance Assessments. Upfront Pricing. Registered for you.